INTERACTION DESIGN PROJECT

Zēno

Relieving stress in the palm of your hand — iOS

ROLE
Researching, Ideating, Designing, Prototyping (Team Project)
TIMEFRAME

October - December 2017 (Two Months)

TEAM

Jay Lintag, Zhen Li, Rachel Cheng (me)

Slowly figuring out who they are, young adults and students accumulate stress easily through societal pressure. Zēno, the smart fidget toy and app, gives users the ability to control and relieve their mental state through fidgeting.

PROBLEM

Students and young adults face a lot of their firsts —first time paying rent, maintaining their job/GPA, while trying to understand more of who they are and how they fit into society. With this, their inability to focus on tasks becomes harder as users experience feelings of anger, anxiety, and disappointment, making the barrier tougher to reach their goal of finding themselves.

SOLUTION

With Zēno, users can relive that barrier through fidgeting behavior. Paired with the mobile app, users can use the fidget toy to track their stress and suggest relieving exercises based on current emotions as well as usage. Helping users channel their stress and to encourage them to work hard in order for them to reach their goal.

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DESIGN CHALLENGE

Exploring the realm of fidgeting such as stress balls, fidget spinners, and fidget cubes, it made us question;

Is fidgeting proven to be relieving? How can design be apart of the solution to fidgeting?

INITIAL RESEARCH

With the existing stress objects in mind, we wanted to understand more of the correlation between fidgeting and stress. What does fidgeting do with our productivity? Why do people fidget? What type of users fidgets regularly? Through conducting user testing, performing secondary research, analyzing our competitive analysis, organizing findings through PACT analysis and developing personas, our team eventually had an overall idea of the benefits in fidgeting.

Blindfolding our participants, we tested a variety of different objects & textures to determine preferences. This included items such as fidget cube, phone case, snake puzzle, and measuring tape

Personas — Studentv2

Persona: Taylor's workflow when doing a project —we asked ourselves; "Where does fidgeting most likely occur?"

"The ability to focus 100% on a single task is not entirely desirable"

Roland Rotz and Sarah D. Wright

(Authors of "Fidget to Focus: Outwit Your Boredom: Sensory Living with ADHD")

APPROACH

Assembling all our findings together, we realized the importance of fidgeting in one's concentration, as fidgeting has the ability to help users process large complex thoughts or problems. We then formed this question to help guide the rest of our process;

Assembling all our findings together, we realized the importance of fidgeting in one's concentration, as fidgeting has the ability to help users process large complex thoughts or problems. We then formed this question to help guide the rest of our process;

How might we provide comfort and let the user take control of their concentration through fidgeting?

workflow

With our findings and our how might we question, we eventually developed goals for our product to achieve;

PHYSICAL OBJECT

  • Provides comfort & reassurance when holding onto the object
  • Object is playful & satisfying to fidget around with
  • Harmonious relationship with mobile app
  • Provides comfort & reassurance when holding onto the object
  • Object is playful & satisfying to fidget around with
  • Harmonious relationship with mobile app

MOBILE APP

  • Personalized, making the experience more enjoyable
  • Seamless flow, with accessible navigation
  • Gives control to the user's fidgeting habits

IDEATION DEVELOPMENT —PHYSICAL OBJECT

Using our goals, we started to develop the overall image of the physical product through multiple design sprints. After each checkup in our design sprints, we explored common features of our potential product and eventually established the main features;

PHYSICAL OBJECT GOALS

  • Portable —easy discrete pocket fidgeting
  • Scenario dependent —adjustable sound and pressure
  • Versatility —interactions are not limited to just the thumb
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IDEATION DEVELOPMENT —MOBILE APP

Not long after the object development, we've started establishing the app goals using Invision;

MOBILE APP GOALS

  • Suggestions based on duration and usage from fidget
  • Emotion-focused activities
  • Notifies the user if they’ve been distracted for too long with fidget and suggests other activities

Collaborating with my peers, we diverged to possible features and then came together to determine the necessary ones

Collaborating with my peers, we diverged to possible features and then came together to determine the necessary ones

Screen Shot 2017-12-26 at 3.24.32 AM

Transfered all our ideas through intoi prototying by detemrining the best experience with the team using Figma

Determined the best experience & visual interface with the team using Figma

VISUAL DESIGN

With this app touching upon a more personal level, we wanted the entire brand to give off a friendly yet professional vibe. With these factors in mind, incorporating soft colours and thick-outlined iconography can allow the users to feel at ease.

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OUTLINE

Being responsible for contributing to the seamless mobile experience, Zēno is designed to help cope with those stressful times. Here's Zēno in action; 

Render courtesy of friend and 3D Goddess; Michelle Vu

REFLECTION

Working with an amazing group of peers, it was interesting to see how we collaborated and communicated with one another while taking advantage of each other's different strengths and weaknesses.

  • Jay established the overall visual design, physical prototype, and lead the user research study
  • Zhen and I collaborated closely establishing the userflows and rough prototyping of the overall app
  • I took charge of the overall Suggestions and Tracking Features


During the production stage, we kept in great contact as we gave each other constant feedback and ideas. However, without the help of my peers, the product would definitely not be where it stands right now.

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Let’s collaborate together!

© Rachel Cheng, 2018 

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